#MidweekMinute 9/11/19: "Likes" ain't nothing but a number...

Politics and vulgarity aside, one important user lesson on social media is to know who you’re dealing with.
(#TeamChrissy)

Moving on to more universally applicable social media news…

Let’s be real; you’re going to Facebook-stalk your online date anyway (I MySpace-stalked mine, back in 2006!). Why not just find them on Facebook Dating to begin with?

Facebook is tightening up location security on mobile, allowing for greater nuance and defaulting to whatever the user’s most restrictive settings are (device settings and app settings are often at different levels) unless otherwise specified.

Facebook’s also considering a test to hide like counts on posts, following a similar test by Instagram still in progress. YouTube has also recently removed follower counts from accounts with over 1,000 followers.

Facebook and Instagram are stepping up their ecommerce game, working on in-ad checkout functionality on Facebook and the ability to turn an organic shopping post on Instagram into an ad.

Watch those “private” Instagram posts - they’re apparently easy to access and share via web browser. (Whoopsies!)

If you’ve been posting your Tweets via text, you’re out of luck for a bit - Twitter is temporarily suspending that function after CEO Jack Dorsey was hacked via a SIM card swap.

Twitter doesn’t want to be a mystery to you; they want you to succeed (and thus keep using them). Hence their latest Agency Playbook, full of basic - yet key - tips on what’s proven to provide the most engagement on the platform. Helpful, right?

MORE INFO ON ALL STORIES:

View my Flipboard Magazine.

#MidweekMinute 4/4/18: Data squeeze

Facebook further diminishes ad targeting options based on user data, including severing ties with third-party app data and getting tougher on email marketing permissions (used for custom audience targeting), and makes it easier to remove yourself from apps & games you've previously approved. Facebook also adds HD video & 360 photos to Messenger, and improves the VR in its Spaces feature. Instagram also restricts third-party app partnerships, and brings GIFs back to stories (which now have auto full screen ads). Snapchat has beat Instagram to the video-chat-party punch, announcing video chats for up to 16 people. Pinterest splits its feed in two: one for exploration and discovery, and one for people you're following. LinkedIn debuts video on company pages & video ads. YouTube debuts short ads with a reach component.

Flipboard is acting wonky this week (Mercury Retrograde!), so the articles are out of order, but here's more info on all stories above & then some:

View my Flipboard Magazine.

Social: FB ad targeting, live from Greece!

As I get in touch with more groups of entrepreneurs & social media folk online, I'm learning from people way outside the confines of Nyack - including this week's guest Georgios Chasiotis, who joined us live from Greece!

Georgios's company, Slide In, uses digital marketing to grow companies in a way that's sustainable - by building and nurturing relationships, not focusing on one-and-done sales transactions. Georgios offers some useful tips for how to put Facebook to work for this objective: building sustainable relationships with the right people who your company can offer value to. (Amen!)

A few of Georgios's key points:

Audience Targeting: Ensure you're reaching the right people who are actually interested in your product. Look at customers as three-dimensional people, with an array of likes and dislikes, and sub-target accordingly. Create custom audiences from your best customers, and target "lookalikes" who are likely to also be interested in your product. Finally, don't be afraid to exclude those clients who aren't what you're looking for (and vice-versa).

Ad Creative: Speak to your clients with the words they use, and make it clear that you understand their concerns. Try showing different ads to different groups. And when something's working, put all your money there - not to something that's failing to deliver. Don't waste time talking to those who aren't going to gain value from your message.

Full Customer Experience: Getting the sale isn't the end of it. Thank your customers, and ensure everything's going well with their experience. If you drop the relationship once the money changes hands, you're not going to get another sale - and you're not truly offering value, just a product.

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To put these tenets into practice for your business NOW, in time for the busy holiday season, join me next Friday in Haverstraw for my Facebook Audience Targeting Bootcamp:

In this active workshop, you'll gain deep levels of insight on your existing audience (and what else they're engaging with!), assemble your own custom & lookalike audiences, and create some highly targeted ads that WILL drive business.

Social: getting creepy with Audience Targeting

Is it a coincidence that "Tygart" sounds like "target"? I'd rather call it fate.

I first discovered Will Tygart of Tygart Media when I fell into one of his successful ad targeting audiences on Facebook; he had targeted attendees of a conference I was at. In the time since, I've admired his constant explorations of audience targeting and Facebook advertising, and am grateful that he took some time today to tell us how it's done.

Getting More Bang for your Buck with Facebook Ads

I presented at the Nonprofit Learning Lab's Philadelphia Institute this past week, where I also attended some fantastic sessions (I'll do some blog posts of my live-tweets from those next week, and will update this post with the links!). I really got a lot out of the experience and look forward to attending future NLL events!

Below is the video (simulcast on Facebook Live) of my presentation, "Getting More Bang for your Buck with Facebook Advertising."